Metro Reports Crime Drop, Higher Rider Satisfaction, and Progress on Major Projects

The Authority said the drop in violent incidents—down to the lowest level since May 2019—coincided with more uniformed personnel and partnerships to address homelessness, mental health issues, and drug use

Violent crime on Los Angeles Metro dropped nearly 29% in May 2025 compared to the same month a year earlier, transit officials said Tuesday during the agency’s annual “State of the Agency” event, citing efforts to increase visible security and address social service needs across the system.

The Los Angeles County Metropolitan Transportation Authority said the drop in violent incidents—down to the lowest level since May 2019—coincided with more uniformed personnel and partnerships with city and county agencies to address homelessness, mental health issues, and drug use.

Metro officials also reported a 66% decline in operator assaults in the first quarter of 2025, following the completion of a fleetwide retrofit of bus operator barriers in December 2024. The agency became the first in the country to complete such an installation across its entire active fleet.

The updates come as Metro rolls into its 2026 fiscal year under new board leadership. Fernando Dutra, a Whittier city council member, assumed the role of board chair from L.A. County Supervisor Janice Hahn. Metro CEO Stephanie Wiggins joined both officials in outlining key goals and performance metrics.

Among the new fiscal year’s priorities are extensions of major rail lines, including the A Line to Pomona and the first completed phase of the D Line subway extension. Other projects underway include improvements to the G Line, the Southeast Gateway Line, and express lane expansions on the I-105 freeway.

Customer satisfaction has also improved, according to a February 2025 rider survey. Eighty-seven percent of respondents reported being “satisfied” or “very satisfied” with Metro service, and 53% said they had noticed improvements over the past year—primarily in service quality and safety.

In the past year, Metro opened several new transportation hubs, including the LAX/Metro Transit Center, which links two rail lines and 14 bus routes to Los Angeles International Airport. It also launched the 5.5-mile Rail-to-Rail pedestrian and bike corridor in South L.A., and released a draft environmental report for the Sepulveda Transit Corridor, a proposed high-capacity transit line connecting the Valley and the Westside.

Federal funding is also playing a role in Metro’s expansion. The agency secured an $893 million grant for the East San Fernando Valley Light Rail project and continues to push forward on environmental reviews and planning for future corridors.

“As we prepare for global events like the 2026 World Cup and 2028 Olympics, we’re using these moments to secure long-term improvements to LA’s infrastructure,” Wiggins said in a statement.

In addition to construction, Metro plans to roll out new open-gangway subway trains, upgrade mobile payment systems, and launch a consolidated app for riders over the next fiscal year.

in Hard, News
Related Posts

Santa Monica Bowls Club Marks 80th Anniversary

August 23, 2025

August 23, 2025

The club’s green, destroyed by heavy rains in 1982, was rebuilt in 1983 and continues to thrive as a hub...

County Releases Animated Film on School Policing Impact

August 23, 2025

August 23, 2025

The initiative stems from 2023 reports exposing racial disparities in school policing. A study by the LA County Office of...

California and Denmark Sign Partnership to Advance Climate and Technology Goals

August 23, 2025

August 23, 2025

The partnership focuses on achieving carbon neutrality by 2045, strengthening digital and cyber resilience, and promoting innovation California and Denmark...

LAPD Seeks Public’s Help in Finding Two Abducted Children

August 22, 2025

August 22, 2025

Police are urging anyone with information about the children’s whereabouts to contact Lieutenant Ku at the Olympic Division at (213)...

LA General Medical Seeks Help Identifying Patient

August 22, 2025

August 22, 2025

The patient is approximately 56 years old, stands 5 feet 6 inches tall, weighs 121 pounds, and has black and...

Santa Monica Place Hosts Weekly Western Wednesday Line Dancing

August 22, 2025

August 22, 2025

No prior dance experience is required, and attendees are encouraged to bring enthusiasm and comfortable shoes Santa Monica Place will...

Santa Monica Road Rage Incident Leads to Arrest, Hospitalization

August 22, 2025

August 22, 2025

Bystanders restrained the pedestrian until officers arrived A pedestrian was arrested for assault with a deadly weapon after allegedly slashing...

THIS WEEKEND: Great Western Steak & Hoagie Marks 52 Years with Hoedown Event

August 22, 2025

August 22, 2025

Established in 1973, Hoagies has been a neighborhood staple, blending Wild West flair with its signature sandwiches The Great Western...

New Program Aids Wildfire Rebuilds with All-Electric Incentives

August 21, 2025

August 21, 2025

The HOME LA Pilot Program provides up to $10,000 in incentives for single-family homes The city of Los Angeles unveiled...

Standoff in Malibu After Resident Allegedly Fires Arrow: REPORT

August 21, 2025

August 21, 2025

The passerby, who was not injured, told authorities the occupant of the home fired the arrow as they passed by...

Turn Dough Opens Artisan Ice Cream Shop in Downtown Santa Monica

August 21, 2025

August 21, 2025

The Santa Monica location offers 18 signature chimney cake creations, such as the “Unicorn,” adorned with Nutella, unicorn sprinkles, and...

What to Expect at the 2025 Malibu Food & Wine Festival

August 20, 2025

August 20, 2025

Set on a 1,000-acre historic estate in Malibu’s wine country, the festival offers a backdrop of rolling vineyards, ancient oaks,...

Los Angeles Delays Palisades Fire Report Amid Federal Probe

August 20, 2025

August 20, 2025

The report could clarify the Los Angeles Fire Department’s response, including its decision not to pre-deploy engines Los Angeles will...

Gold’s Gym to Mark 60th Anniversary with Venice Community Event

August 20, 2025

August 20, 2025

Founded in 1965 by Joe Gold, the gym has grown from a single Venice site to a global brand spanning...

30-Unit Mixed-Use Project Approved for Dining and Retail at Abbot Kinney Corridor

August 20, 2025

August 20, 2025

The 36,716-square-foot project includes 3,416 square feet of ground-floor retail and an 818-square-foot restaurant with 31 seats, permitted to sell...